Packaging and labels. Every product must be labelled. Flower and bud labels show the strain, net weight and packed date. Edible labels show the made and packed dates, serving size and milligrams per serving. Orders use a plain unbranded outer envelope labelled with the customer name or alias and ubazol order number, with the contents sealed inside tamper-evident packaging.
Customer details and no soliciting. Do not solicit ubazol customers' contact details or use customer information supplied to fulfil an ubazol order for marketing or to move future orders away from ubazol. Do not include business cards, flyers, QR codes, links, discount offers or other material in ubazol orders that directs or encourages customers to order directly or through another platform. Required product and order labels must still be included. Original manufacturer packaging may contain branding, websites or QR codes, including links to the manufacturer's online shop. These may appear incidentally in genuine product photos and do not, by themselves, breach the no-soliciting rule. Stores must not add or use cards, inserts, stickers, QR codes, links or offers to encourage ubazol customers to order outside ubazol. Normal product-photo and labelling requirements still apply.
Delivery. Ubazol orders use the Express Agent delivery system. A store may need to introduce a delivery agent through agents.ubazol.com where freelance coverage is not available. An unrelated third-party courier may not be used for ubazol orders.
Fees and payouts. Ubazol charges 35% commission. The store controls its selling prices. There are no activation, start-up, hidden or cancellation fees. Completed orders are paid weekly by EFT, normally on or before the Wednesday after the Monday-to-Sunday trading period. Bank holidays may delay payment.
Customer refunds and store refund adjustments. If ubazol completes a customer refund for qualifying missing merchandise or a wrong order, the store's net earnings attributable to the refunded merchandise may be recorded as a store refund adjustment. Delivery charges and ubazol-funded goodwill are excluded. This is not a bank or card chargeback and does not reverse the original order record. Driver collection, the date the store recognised the sale or revenue, an earlier payout, or the absence of a product return does not by itself remove the adjustment. If the original order has already been paid out, an amount due may be applied against a later payout. The owner can review the order, item, amount and status under Refunds and submit evidence if the store, order, item, amount or claim classification is incorrect; submitting a comment does not itself pause or reverse the customer refund or adjustment.
Store responsibility. Ubazol provides the marketplace. The store remains responsible for sourcing and handling stock, accurate listings, pricing and compliant order preparation.
Expulsion Policy. ubazol operates an absolute, non-negotiable zero-tolerance policy regarding the circumvention of our marketplace ecosystem. Any store found actively soliciting ubazol customers, advertising alternative purchasing channels, or distributing unauthorized marketing material will be subject to immediate operational review. ubazol may choose to terminate the merchant relationship following review of a circumvention breach or the operation of a competing platform. Decisions are assessed case by case.